A job description summarizes the most important features of a job, including details regarding required tasks, knowledge, skills, and abilities. Most employees will do what is expected of them if they are aware of what those things are. If they are unsure, they will most likely error on the side of conservatism so they don’t get into trouble. As a manager/owner you may expect more than your employees are delivering simply because they’re unaware of what you want or because they are being evaluated on other things. As an employee I’m going to do what I am being evaluated on first, then if I have time I will do the other things on my list.
Besides giving your present workforce guidance as to what you expect of them, job descriptions can also aide you and your management team in;
·       the recruitment process
·       the selection of new hires
·       the training of current and new employees
·       the performance appraisal process
·       the improvement of employee retention
Having job descriptions can save your company money as potential job candidates may chose to ‘self select’ out of a job position before you hire them because they are fully aware of what you expect and they are not willing to do that type of work. This can save hours of lost training time, reduce employee turnover, and improve employee morale.
A job description is just one of many valuable tools your managers can use to manage people in a way that protects every person’s self-esteem and also gets the job done.
Let me know what you think.
Take Care